Home Care FAQs

We built the resource we wish existed when we were looking for answers to all our third-party payer questions.

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I have a question I'd like to get answered. How do I submit it?
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I want to contribute an FAQ response to this page. What are the guidelines?
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What roles should I hire for in my home care agency's office staff and when should I hire them?
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What’s the biggest mistake home care owners make when preparing to sell an agency?
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Are there any value-adds home care owners overlook that can help maximize the value of their agency?
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How can I decide how many referral partners to work with?
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What should a good job ad for a home care coordinator/scheduler look like?
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Can I pay my caregivers as 1099 contractors or do they need to be W-2 employees?
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Are there any financial statements I might not be using that would give me a leg up in my home care agency's financial health?
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If there's an economic recession this year, how will that impact my home care agency?
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When is it time to hire a recruiter for my home care agency?
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What are some good professional referral sources my home care agency can partner with?
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I just started my agency. How should I go about getting my first five clients?
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When does my home care agency legally have to provide employees with healthcare benefits?
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If there's an incident and the client and the caregiver disagree over what happened, what should I do?
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How much should I pay a home care marketer?
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Should I apply for Employee Retention Credits and how do I know if my home care agency qualifies?
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What can I do to make sure my home care agency's Google My Business Profile is top-notch?
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What should a good job ad look like for a home care marketer?
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Are there mistakes I'm making with my website that could be hurting my ability to get new business?
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How much does it cost to start a home care agency?
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Should I pay my caregivers for time spent on training if I'm not legally required to?
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At what point should I hire a marketer for my home care business?
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What's a good profit margin for a home care agency and how big a cut should I take as the owner?
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What are the essential steps to starting a home care agency?
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Where can I get a sample template for a caregiver job ad that will help my agency stand out to applicants?
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What should be included in a new client assessment?
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Is there a spreadsheet I can download to easily calculate how much I need to charge to break even?
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Where can I get a good job description template for a Director of Operations at my home care agency?
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What basic financial statements should I be using for my home care agency and where can I get templates?
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What are the most important things a home care agency owner should be thinking about now if they want to sell in five years?
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What's the best way to tell our clients that we're increasing our rates?
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How do I know if I should fire a client?
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How can I avoid payroll-related lawsuits and make sure my home care agency is on the up-and-up?
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How should I decide which referral partners to work with and which to avoid?
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What are the best (and worst) talking points to use with each type of referral source?
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How much do home care agency owners earn?
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What should the ideal caregiver hiring process look like?
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How much should I pay the office staff in my home care agency?
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What should a good caregiver retention program look like?
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What are some ways I can improve the scheduling processes in my agency?
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How can I make sure I’m maximizing my ROI from online lead sites like APlaceForMom.com?
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How can I implement performance-based compensation in my home care agency?
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Which marketing activities should be done in-house and which ones should be outsourced to a marketing agency?
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How can I get traction in my efforts to build referral pipelines?
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Which is the best revenue cycle management company in home care for the VA and Medicaid?
Authorizations
Billing
EVV
Medicaid
Operations
Paradigm
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Team
Where can I find reviews for home care billing solutions?
Billing
Medicaid
VA
Paradigm
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Team
What is the best home care billing software for Medicaid and the VA?
Medicaid
VA
Billing
Authorizations
EVV
Paradigm
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Team
How do I submit claims and get paid from the VA Community Care Network?
Billing
VA
EVV
Authorizations
Operations
Paradigm
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Team
How do I pick an RCM partner that actually gets HCBS waiver claims paid?
Medicaid
Billing
Operations
Growth
Paradigm
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Team
How do I stay truly compliant with VA Community Care (CCN) billing and keep cash flowing?
VA
Billing
Paradigm
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Team
What are the key features to look for when choosing a home care billing service provider?
Billing
Growth
Paradigm
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Team
What billing mistakes trip up Medicaid home care most, and how do we avoid them?
Medicaid
Billing
Paradigm
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Team
What does outsourced Medicaid billing cost for a 50-client home care agency?
Medicaid
Billing
Operations
Growth
Paradigm
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Team
Is Medicaid waiver billing different from “regular” Medicaid?
Medicaid
Billing
Enrollment
Paradigm
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Team
What documents are required to bill Medicaid for home care?
Medicaid
Billing
Paradigm
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Team
How do Medicaid waivers work for home care providers?
Medicaid
Authorizations
Billing
Enrollment
EVV
Paradigm
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Team
How do I bill Medicaid as a home care agency?
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Paradigm
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Team
Does any of this constitute legal advice?
All
Paradigm
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Team

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