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VA Billing Services Management for Home Care Agencies

Paradigm handles the entire VA billing process for home care agencies. Our experienced specialists and smart technology work together to prevent billing issues, resolve denials, and help you get paid accurately and on time

Careswitch VA Revenue report showing monthly VA revenue climbing toward $1M across the year

How it Works

We only charge you for successful VA claims paid and our revenue depends on yours, so we’re invested in your success.

  1. We take the claims off your plate

    We run your VA claims management like we’re your in-house billing department

  2. We help you grow your VA census

    We show you where VA referrals come from so you can increase revenue

  3. We can help get you going with the VA

    We help you get enrolled with the VA, if you aren’t already

Don’t Risk Your Revenue

We’ve mastered the art and science of protecting your revenue at every stage of the VA claims process.

Challenge

Missing or incomplete referrals

Risk to revenue

Thousands lost on hours delivered without a valid referral

Our solution

We validate and interpret referrals across all sources

Challenge

Claims not submitted

Risk to revenue

Tens of thousands of dollars in care never invoiced or reimbursed

Our solution

We reconcile and submit claims weekly to prevent loss

Challenge

Overbilling SEOC hour caps

Risk to revenue

Hours of care erased by authorization caps that flew under the radar

Our solution

We map shifts to SEOC caps and alert stakeholders before overages

Challenge

Incorrect HCPCS or modifiers

Risk to revenue

Claims bounce back unpaid due to preventable code errors

Our solution

We automatically scrub claims with AI to prevent code-related denials

Challenge

Delayed claim submission

Risk to revenue

Clock runs out on claims sitting in internal backlogs

Our solution

We submit weekly and flag missing items proactively

Challenge

Vague or unclear denials

Risk to revenue

Cashflow locked in limbo while staff chases vague denials

Our solution

We resolve denials using payer logic and historic cases

Challenge

Duplicate claim submissions

Risk to revenue

Rejections pile up from unintentional claim duplicates

Our solution

We block duplicate claims using submission history logic

Challenge

Mismatch between consult and SEOC

Risk to revenue

Shifts denied when staff follow clinical intent over billing rules

Our solution

We align consults with SEOC limits to ensure compliance

Yes, but we don’t provide them directly. We guide agencies through HSRM and Ensocare setup, and coach you on how to connect with VA case managers.

No. We’ll handle your TriWest or Optum enrollment from start to finish.

We support both TriWest and Optum, including their different systems, processes, and billing rules.

Yes. We work with AMS platforms like WellSky, AxisCare, AlayaCare, and others.

We operate on a pay-for-performance model - no setup fees, no monthly minimums.

Yes. We’ll take over your claims process seamlessly, fix billing issues, and ensure compliance moving forward.

Yes. We offer VA billing education, compliance training, and ongoing support for your care coordinators.

No Setup Fees. No Monthly Minimums. Just Proven Results.

Got questions about our VA billing services? Let’s talk.