Paradigm lets you focus on growing your business without the operational overload.

Our goal

Here at Paradigm Senior Services, our goal is simple - to simplify and streamline operations for home care providers,  so that they can focus their efforts on their seniors. Our team is growing, and our services are expanding to serve you better.

Proudly working with the biggest names in Home Care

Get To Know The Team

Frank Ripoll
Business Development Manager

Nicole Shaw
Credentialing Manager

Mercedes Santarelli
Product Owner

Yedialis Alvarez
Customer Success Manager

Sophia Restrepo
Customer Success Manager

Leo Chica
VP of Accounting

Alana Kirkland
Business Development Representative

Joshua Castillo
Customer Success Manager

Alejandro Arteaga
Customer Success Manager

Ronner Velazquez
Senior Developer

Stephanie Lafrance
Customer Success Manager

Christopher Harris
Account Executive

Yanelis Munoz
Customer Success Manager

Jessica Miles
Customer Success Manager

Arielle Newman
Education and Development Manager

Sarah Anderson
Account Executive

Adriana Barrero
Customer Success Manager

Tatiana Cuarezma
Customer Success Manager

Katy Ruan
Customer Success Manager

Emily Soto Leal
VP of Operations

Vee Babani
Senior Customer Success Manager

Emily Rios
Authorization Specialist

Nico Nisenbom
Product Manager

Steven Omodth
Provider Training

Gunjan Rana
Head of Technology

Deborah Contreras
Culture

Michelle Valdes
Office Manager

Shawn Sapo
Billing

Steve St Gerard
Provider Auditor

Mimose Vincent
Billing Specialist

Elizabeth Pierre
Senior Customer Success Manager

Joseph Dworcan
R&D

Greg Bean
VP of Business Development

Eli Marvin
Software Developer

Mo Garfinkel
Collections

Yehuda Goldenberg
Software Architect

Max Sufrin
Sales

Matt Hecht
Director of Marketing

Yossi Stern
COO

Yossi is one of the industry’s leading experts in all things VA. Formerly the VP of Business Development at JPay Inc, he currently manages...

Nathalie Zapata
Audits

Nathalie brings years of experience to the Paradigm customer service team, delivering financial service products to large enterprise customers...

Mel Gerena
Projects

Danny Shapiro
CEO

Danny is an experienced technology entrepreneur. He co-founded JPay, a tech startup with $120M revenue that was acquired in 2015.

Our Awesome Team

Danny Shapiro
CEO
Deborah Contreras
Culture
Yossi Stern
COO
Gunjan Rana
Head of Technology
Emily Soto Leal
VP of Operations
Greg Bean
VP of Business Development
Leo Chica
VP of Accounting
Emily Rios
Authorization Specialist
Vee Babani
Senior Customer Success Manager
Nathalie Zapata
Audits
Max Sufrin
Sales
Matt Hecht
Director of Marketing
Elizabeth Pierre
Senior Customer Success Manager
Mimose Vincent
Billing Specialist
Mo Garfinkel
Collections
Steve St Gerard
Provider Auditor
Eli Marvin
Software Developer
Yehuda Goldenberg
Software Architect
Mel Gerena
Projects
Joseph Dworcan
R&D
Arielle Newman
Education and Development Manager
Shawn Sapo
Billing
Nico Nisenbom
Product Manager
Steven Omodth
Provider Training
Michelle Valdes
Office Manager
Sarah Anderson
Account Executive
Ronner Velazquez
Senior Developer
Christopher Harris
Account Executive
Sophia Restrepo
Customer Success Manager
Alejandro Arteaga
Customer Success Manager
Jessica Miles
Customer Success Manager
Frank Ripoll
Business Development Manager
Yanelis Munoz
Customer Success Manager
Joshua Castillo
Customer Success Manager
Katy Ruan
Customer Success Manager
Alana Kirkland
Business Development Representative
Stephanie Lafrance
Customer Success Manager
Tatiana Cuarezma
Customer Success Manager
Adriana Barrero
Customer Success Manager
Yedialis Alvarez
Customer Success Manager
Mercedes Santarelli
Product Owner
Nicole Shaw
Credentialing Manager

Looking for your next adventure?

We are always looking for top talent, industry insiders, and innovators. If you think you might be a good fit for Paradigm, please get in touch.
Get in touch

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