Work on your business, not in it.
Paradigm is an all-encompassing support platform to expand service portfolios for homecare organizations

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Proudly working with the biggest names in Home Care

We Facilitate your authorizations
We Automate your billing
We Collect your AR
We Streamline your operations
We Grow your business

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PARADIGM HELPS YOU TAKE ON VA AND MEDICAID CLIENTS WITH CONFIDENCE

Authorization Management

Paradigm facilitates your authorizations so that you don't have to log into multiple portals, fetch details, and then download into your EHR or scheduling software. Our system does this for you, and we notify you with easy to read, customizable email notifications.

"Paradigm handles the renewal process between us and the VA so that my authorizations don't expire, and they pull my authorizations from HSRM  so that I don't have to do it by myself anymore."

Mark Snare, Home Care Heroes
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Automated Billing

Paradigm handles your entire billing cycle, ensuring you get paid on every single invoice, with complete transparency.

Now that we use Paradigm, our interface to the VA is 100% automated and we are receiving accurate payments from VA in a timely fashion. While in the past, some payments would show up 2-3 months after services were provided, with Paradigm solution in place, all VA payments arrive just a week after billing is concluded

Alex Shenker, Senior Helpers
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Historical Collections

How much money does the VA still owe you? Paradigm audits your receivables and collects payments for your unpaid invoices that go as far back as 6 years.

"VA billing became increasingly hard due to the constant changes to the programs we were needing to be in full compliance with as required by the VA.  There were very strict deadlines in order for our claims to be accepted and paid.  We got behind on current billing, and on re-submitting claims that had been denied.  Partnering with Paradigm has been the best choice we could have possibly made!"

Jeff & Amy Peck, SYNERGY HomeCare
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Fast-Track Credentialing

Leverage Paradigm’s unique relationships with Optum and TriWest to fast track your CCN enrollment.

"Being a small office and active owner I am involved in all aspects of my business. When you can outsource a piece of your operations in a way the streamlines effort and improves efficiency it is a win/win. Paradigm Senior Services has done that for me for my VA billing services. It started with taking the lead on the credentialing process which I was unable to complete myself. Additionally, I am getting my payments within 10 calendar days which is phenomenal. I consider Paradigm a trusted and valued partner."

Howard Stein, Home Helpers Home Care
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Testimonials

We've been working with Paradigm for just over a year now for our VA billing. They make the process incredibly simple and efficient for me, especially when we have any type of billing issue. I don't know if I could handle our VA caseload if it wasn't for Paradigm!

Allison Negri
ComForCare

Our company, Nu Care, joined forces with Paradigm around 1 year ago and we are so glad we did! We cannot even imagine what our billing outcome would have been like during the transition over to Tri West, which was scary in itself and unknown as to how exactly this process would impact our company. Paradigm handled the entire transition and our fears of the unknown were put at ease. Ever sense the teaming up with Paradigm our company has been able to focus on other areas of growth, within our company, knowing our billing was being entirely handled. Paradigm is quick to respond, easy to come up with a solution that meets our needs, & has held our hand the entire way. It was the best decision our CEO could have ever made for our company Nu Care.

Julie Mejia
Nu Care

"Now that we use Paradigm, our interface to the VA is 100% automated and we are receiving accurate payments from VA in a timely fashion. While in the past, some payments would show up 2-3 months after services were provided, with Paradigm solution in place, all VA payments arrive just a week after billing is concluded."

Alex Shenker
Senior Helpers

"Being a small office and active owner I am involved in all aspects of my business. When you can outsource a piece of your operations in a way the streamlines effort and improves efficiency it is a win/win. Paradigm Senior Services has done that for me for my VA billing services. It started with taking the lead on the credentialing process which I was unable to complete myself. Additionally, I am getting my payments within 10 calendar days which is phenomenal. I consider Paradigm a trusted and valued partner."

Howard Stein
Home Helpers

"Prior to becoming partners with Paradigm Senior Services, our VA billing was an ongoing stressor in our office. I had to have a dedicated employee to focus on filing the claims and paying very close attention to not making any errors on the claims or they would be denied for payment. This became increasingly harder due to the constant changes to the programs we were needing to be in full compliance with as required by the VA.. Partnering with Paradigm had been the best choice we could have possibly made! They handle all of our current billing and our claims are submitted timely and correct. Most importantly, we are quickly being paid for the work and services we are providing to our clients!"

Amy and Jeff Peck
SYNERGY HomeCare

"Paradigm's services have been paramount in our VA success, since partnering with Paradigm we have doubled our overall business.When VA referrals come in we have the ability to never say NO, financially Paradigm provides us the resources necessary for us to always accept a new VA client without having to think of the reimbursement turnaround time… If you are looking to grow your business with the VA and don't want anything stunting/halting your growth then Paradigm is the partner for you."

Jonathan Stiles
Firstlight Home Care

"We have been working with Paradigm for a couple of years now. We are still a somewhat small company that is growing quickly so using Paradigm's system has been great because it has taken a great deal of work out of our hands. The system has saved us a lot of time and headaches in dealing with payers. The customer service response time is fantastic. I have almost always received a reply to my inquiries about Paradigm's system or the claim submission processes within a day but more typically those responses came from Paradigm team members within minutes or a few hours, who are diligent about finding me solutions to problems in a more than timely fashion."

Karcher Argyle
Select Home Care

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