
Indiana Medicaid Billing for Home Care Providers
Indiana’s Medicaid system offers some of the nation’s highest reimbursement rates for home care, but recent changes have created new operational challenges. Paradigm is your one-stop solution for navigating Indiana’s complex billing environment: automating claims, preventing denials, and getting you paid on time.
Electronic Visit Verification
Indiana requires EVV for most Medicaid-funded personal care and home health aide services. Clean, timely visit data is critical - any issues in EVV can result in denied or delayed payments.
Sandata
Open Model
Programs & Waivers
Division of Medicaid Policy & Planning
- Indiana Pathways for Aging Waiver
Division of Disability & Rehabilitative Services (DDRS)
- Health and Wellness Waiver
- Traumatic Brain Injury (TBI) Waiver
- Community Integration and Habilitation (CIH) Waiver
- Family Supports Waiver (FSW)
Payers
Pathway for Aging Payer
- Anthem Blue Cross & Blue Shield
- Humana Healthy Horizons
- UnitedHealthcare Community Plan
Programs & Waivers
Division of Medicaid Policy & Planning
- Indiana Pathways for Aging Waiver
Division of Disability & Rehabilitative Services (DDRS)
- Health and Wellness Waiver
- Traumatic Brain Injury (TBI) Waiver
- Community Integration and Habilitation (CIH) Waiver
- Family Supports Waiver (FSW)
Payers
Healthy Indiana Plan
(Low-income adults 19-64 who are not disabled or on Medicare)
- Anthem Blue Cross & Blue Shield
- CareSource
- Managed Health Services (MHS)
Hoosier Healthwise
(Children < or = 19 and pregnant individuals)
- Anthem
- CareSource
- MHS
Hosier Care Connect
(People blind, disabled or aged < 60 and not on Medicare; also foster/ward children)
- Anthem
- MHS
- UnitedHealthcare (UHC)
Pathways for Aging Payers
- Anthem
- Humana Healthy Horizons
- United Healthcare Community Plan
MyCare Ohio NextGen Dual Eligible Plans
- Buckeye Health Plan (Centene)
- CareSource Ohio
- Molina HealthCare of Ohio
- Anthem
Frequently Asked Questions
Yes. Indiana requires EVV for Medicaid-funded personal care and home health services. Agencies must submit visit data that captures required federal EVV elements including date of service, location, caregiver, and service type. Compliance is necessary for successful Medicaid billing and reimbursement.
Indiana PathWays for Aging is the state’s managed care program for Medicaid members age 60 and older who receive long-term services and supports. Home care agencies providing attendant care, personal care, homemaker, or related services may need contracts with participating managed care entities to serve eligible members.
Most states operate Medicaid waiver or community-based care programs that allow reimbursement for non-skilled services such as personal care, homemaker services, respite care, and attendant care. These programs are often administered through Home and Community-Based Services (HCBS) waivers, aging programs, disability waivers, or managed long-term services and supports (MLTSS) programs. Eligibility criteria, covered services, and billing requirements vary by state.
In many states, yes. Enrolling with the state Medicaid program is typically the first step, but agencies may also need to complete separate contracts, credentialing applications, or network enrollment with individual Medicaid MCOs before claims can be submitted for reimbursement. Requirements vary by state and payer.
Credentialing timelines vary by state and payer, but most home care agencies can expect the Medicaid enrollment and credentialing process to take anywhere from 60 to 180 days. Delays are often caused by incomplete applications, missing ownership documentation, background check issues, or required site visits. Agencies seeking participation with Managed Care Organizations (MCOs) should also account for additional contracting and payer credentialing timelines.
How Paradigm can Help
Paradigm offers a combination of tech and highly skilled people to bridge the gaps in:
We don’t stop at submission. We scrub claims, verify all documentation, manage denials, and post payments so your team can stay focused on care.
& Eligibility
We don’t stop at submission. We scrub claims, verify all documentation, manage denials, and post payments so your team can stay focused on care.
Credentialling
We don’t stop at submission. We scrub claims, verify all documentation, manage denials, and post payments so your team can stay focused on care.
We don’t stop at submission. We scrub claims, verify all documentation, manage denials, and post payments so your team can stay focused on care.
We don’t stop at submission. We scrub claims, verify all documentation, manage denials, and post payments so your team can stay focused on care.

