Paradigm + Careswitch: Bringing AI to Home Care’s Cash Flow Challenge

We’re excited to share big news: Paradigm has acquired Careswitch, the leading AI-powered home care operating system. 

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This move unites Paradigm’s expertise in revenue cycle management and payment integrity with Careswitch’s advanced AI technology. Together, we aim to tackle the biggest challenges facing home care today: missed payments, delayed payments, and compliance roadblocks. 

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Why This Matters for Providers 

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For home care agencies, the challenges are all too familiar. Payments arrive late, or sometimes not at all, combined with tightening margins that make it harder to invest in staff, grow your business, or ensure caregivers are adequately supported. At the same time, demand for home- and community-based services continues to climb, adding even more pressure to an already strained system.

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At Paradigm, we call this home care’s “cash flow problem”, or a cycle of late, unpredictable payments that not only create stress for agency owners, but also constrain financial flexibility, reduce margins, and limit the ability to pay caregivers fairly.

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The good news? This acquisition is designed to directly address these challenges, offering agentic solutions that enable agencies to break free from cash flow problems and focus on delivering care. 

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How Careswitch + Paradigm Will Help 

Careswitch brings deep expertise in artificial intelligence, built specifically for home care workflows. By integrating their AI directly intoParadigm’s platform, we’ll be able to unlock powerful benefits for agencies and payers alike.

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These will include the ability to:

• Spot billing errors before claims are submitted, preventing denials.
• Automate more of the reimbursement process, so agencies can get paid faster and with less administrative burden.
• Increase speed and predictability of payments, giving providers the cash flow they need to sustain operations and pay caregivers on time.
• Strengthen oversight and audit readiness, using real-time monitoring to flag risks before they become costly problems. 

As a result, agencies gain confidence in their cash flow, caregivers receive more consistent paychecks, and patients experience fewer coverage gaps. 

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What’s Next 

For nearly 4,000 providers already using Paradigm, this means your tools are going to get smarter. With new agentic capabilities woven into our revenue cycle management platform, you can expect:

• Fewer denials and delays because potential issues will be caught before claims ever leave your office. 
• Healthier margins as billing becomes faster, cleaner, and more efficient.
• More time to focus on care instead of paperwork, thanks to automation that removes some of the most frustrating administrative tasks. 

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A Shared Vision for the Future 

Welcoming Careswitch into the Paradigm family is about more than just technology - it’s about shared values. We are confident that we can build agentic solutions that automate the hardest parts of billing & claims and prevent errors before they occur, so agencies can operate more efficiently. As part of the acquisition, the Careswitch co-founders will join Paradigm’s executive team. 

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The Bottom Line 

Home care is one of the most essential and human aspects of healthcare, but financial instability threatens its foundation. Our mission is to protect the system by simplifying the financial side with agentic technology that is built to support both providers and payers. That’s why we’re so excited about this next chapter. By combining Paradigm’s deep payer integrations and revenue cycle expertise with Careswitch’s cutting-edge AI, we’re taking a major step toward solving home care’s cash flow problem by helping agencies get paid on time, strengthening provider resiliency, and ensuring caregivers can keep doing what they do best: caring for people.