Ohio Medicaid Billing for Home Care Agencies

This page provides an overview of Ohio programs, waivers, payers, and EVV requirements relevant to home care (non-medical) and home health (skilled) providers operating in the state of Ohio.

Electronic Visit Verification

Ohio uses an Open Vendor Model for EVV, with Sandata as the state-designated system and aggregator. Agencies may use Sandata directly or an alternate EVV vendor that integrates with the Sandata Aggregator. EVV compliance applies to services across ODA, ODM, DODD, MyCare Ohio Plans and MCO programs—regardless of where claims are billed.

EVV Aggregator

Sandata

EVV Model

Open

Implementation Notes
  • EVV claims adjudication is rolling out across Ohio Medicaid programs.
  • MyCare Ohio is the final program scheduled for EVV implementation.

Waivers & Programs

Ohio Department of Aging (ODA)

PASSPORT Waiver Supports older adults who require assistance with activities of daily living and wish to remain in their homes rather than enter a nursing facility.

Ohio Department of Medicaid (ODM)

MyCare Ohio Waiver

Ohio Department of Developmental Disabilities (DODD)
  • Level One Waiver
  • Individual Options (IO) Waiver
  • Self-Empowered Life Funding (SELF) Waiver

Payers

Ohio Area Agencies on Aging (AAA):

Local agencies that coordinate and administer aging services throughout Ohio.

AAA Directory & Contact Map:

See Map here

MyCare Ohio NextGen Dual-Eligible Managed Care Plans
  • Buckeye Health Plan (Centene)
  • CareSource Ohio
  • Molina HealthCare of Ohio
  • Anthem Blue Cross and Blue Shield

Waivers & Programs

Ohio Department of Aging (ODA)

PASSPORT Waiver

Ohio Department of Medicaid (ODM)
  • MyCare Ohio Waiver
  • Home Care Waiver

Ohio Department of Developmental Disabilities (DODD)
  • Level One Waiver
  • Individual Options (IO) Waiver
  • Self-Empowered Life Funding (SELF) Waiv

Payers

Ohio Area Agencies on Aging (AAA)
AAA Directory & Contact Map:

See Map here

MyCare Ohio NextGen Dual-Eligible Managed Care Plans
  • Buckeye Health Plan (Centene)
  • CareSource Ohio
  • Molina HealthCare of Ohio
  • Anthem Blue Cross and Blue Shield

Medicaid Managed Care Organizations (MCOs)
  • Ohio Medicaid
  • AmeriHealth Caritas Ohio
  • Anthem Blue Cross and Blue Shield
  • Buckeye Health Plan (Centene)
  • CareSource Ohio
  • Humana Healthy Horizons in Ohio
  • Molina HealthCare of Ohio
  • UnitedHealthcare Community Plan of Ohio

support

Frequently Asked Questions

Does Ohio require Electronic Visit Verification (EVV) for Medicaid home care services?

Yes. Ohio requires EVV for Medicaid-funded personal care and home health services delivered in the home. Agencies must use an approved EVV system and comply with state requirements related to visit capture, documentation, and claims submission. Failure to meet EVV compliance standards may result in claim denials or additional oversight.

What is the Next Generation MyCare Ohio program?

The Next Generation MyCare Ohio program is Ohio Medicaid’s managed care program for individuals who are eligible for both Medicaid and Medicare. The program coordinates physical health, behavioral health, long-term services and supports, and waiver services through participating managed care plans. Providers serving these members typically must contract with participating MyCare plans.

What waivers or programs commonly allow Medicaid reimbursement for non-skilled home care services?

Most states operate Medicaid waiver or community-based care programs that allow reimbursement for non-skilled services such as personal care, homemaker services, respite care, and attendant care. These programs are often administered through Home and Community-Based Services (HCBS) waivers, aging programs, disability waivers, or managed long-term services and supports (MLTSS) programs. Eligibility criteria, covered services, and billing requirements vary by state.

Do home care agencies need to enroll separately with each Medicaid Managed Care Organization (MCO)?

In many states, yes. Enrolling with the state Medicaid program is typically the first step, but agencies may also need to complete separate contracts, credentialing applications, or network enrollment with individual Medicaid MCOs before claims can be submitted for reimbursement. Requirements vary by state and payer, largely depending on whether the state operates an MLTSS (Managed Long Term Services and Supports Program).

How long does Medicaid credentialing typically take for a home care agency?

Credentialing timelines vary by state and payer, but most home care agencies can expect the Medicaid enrollment and credentialing process to take anywhere from 60 to 180 days. Delays are often caused by incomplete applications, missing ownership documentation, background check issues, or required site visits. Agencies seeking participation with Managed Care Organizations (MCOs) should also account for additional contracting and payer credentialing timelines.

How Paradigm can Help

Paradigm offers a combination of tech and highly skilled people to bridge the gaps in:

Billing Automation

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Authorizations
& Eligibility

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Credentialling

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Revenue Visibility

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Growth Coaching

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Get in Touch

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From Paradigm Clients

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Griswold Home Care

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Select Home Care

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Allison Negri
ComForCare

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Melanie Nagy Mahran
Owner/Director, Visiting Angels

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Senior Helpers

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Owner, Home Helpers of Norwood

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Nu Care

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