Paradigm and ShiftCare Announce New Partnership to Simplify Medicaid and VA Billing

FOR IMMEDIATE RELEASE

Miami, FL — October 15, 2025 — Paradigm, a leading provider of integrated care management solutions, today announced its new partnership and platform integration with ShiftCare, a trusted name in home care management software. The collaboration enables home care providers to manage Medicaid and VA billing more efficiently by connecting every step of the claims process – from Electronic Visit Verification (EVV) to payment – within a single, seamless workflow.
‍

The integration is designed to simplify compliance, reduce administrative burden, and accelerate reimbursement cycles for providers serving Medicaid and VA clients. By linking ShiftCare’s real-time visit verification tools with Paradigm’s billing and payroll capabilities, agencies can now manage care delivery and financial operations from one unified platform.

Automated, Accurate, and Compliant Billing

The Paradigm–ShiftCare integration gives agencies full control and visibility over their billing processes. Key capabilities include:

• Automated Medicaid and VA billing – Capture EVV data, verify visits, and submit claims all in one connected system.
• Instant data synchronization – Timesheets and payroll information sync automatically between Paradigm and ShiftCare, reducing manual entry and human error.
• Faster reimbursements – Accurate, compliant submissions speed up claim approvals and payment cycles.
• Multi-payer management – Easily handle Medicaid, VA, and private pay billing in one place with automatic split billing across services and clients.
• Audit-ready reporting – Real-time tracking and integrated insights ensure transparency and compliance at every step.

Dedicated Onboarding and Ongoing Support

Recognizing the complexities of Medicaid and VA billing, Paradigm and ShiftCare offer hands-on onboarding and expert support throughout implementation and beyond. Dedicated specialists guide providers through setup and configuration to ensure a smooth transition and continued compliance.

There are no additional costs for using the Paradigm integration – it’s included as part of every ShiftCare subscription.

A Step Forward for Home Care Agencies

This integration underscores Paradigm’s commitment to simplifying care operations and empowering agencies to focus on what matters most – delivering exceptional care. By connecting ShiftCare’s frontline management capabilities with Paradigm’s billing infrastructure, the two companies are setting a new standard for efficiency and accuracy in home care administration.
‍

Media Contact: Jared Bodnar, Paradigm VP of Marketing. Jbodnar@paradigmseniors.com.
‍

About ShiftCare

ShiftCare is an all-in-one home care management platform that streamlines scheduling, communication, and billing for care agencies. Designed with caregivers in mind, ShiftCare helps agencies save time, reduce errors, and provide higher-quality support to their clients. To learn more, visit www.shiftcare.com/us.
‍

About Paradigm

Paradigm Senior Services is a leader in revenue cycle management solutions for home care agencies, offering specialized services in billing, credentialing, authorization management, and compliance. Paradigm simplifies the complexities of third-party payers, helping agencies navigate VA, Medicaid, and Medicare Advantage reimbursements. By combining automation with expert service, Paradigm empowers home care businesses to achieve long-term financial stability. To learn more, visit www.paradigmseniors.com.

‍

‍